Official @CDPROJEKTRED Technical Support
Warsaw, Poland
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Technical issues? Cyberware malfunctioning? Roach misbehaving more than usual? Don't hesitate to reach out to us via one of the contact forms on our website: cdpred.ly/Support
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We've confirmed an issue where some online rewards, including Twitch Drops and Bilibili Drops, may not appear in-game in certain scenarios.
If you can see the items under "CD PROJEKT RED Account" in the main menu, they were correctly granted and you will be able to collect them once the issue is addressed in a patch.
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Following The Witcher 3: Wild Hunt - Remastered release, our Technical Support team is handling a higher volume of queries than usual, so it may take us a little longer to get back to you. Note that even if you haven’t received a response yet, the issue you reported is likely already being analyzed and taken into account as we work on fixes. Thank you for your patience!
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CD PROJEKT RED CS retweeted
Busy killing monsters, Witchers? In between contracts, take a moment to check out the changes we've just rolled out on PC.
Hotfix 5.00c is now available for download for the Steam, GOG, Epic Games Store, Battle.net, and Xbox Play Anywhere (PC) versions of The Witcher 3: Wild Hunt — Remastered. You'll find the patch notes below:
thewitcher.ly/Hotfix_5.00c
Once again, thank you for your patience as we continue investigating the issues you report.
ALT Artwork for The Witcher 3: Wild Hunt — Remastered features Geralt of Rivia and other characters posed against a mountainous snowy background. Alongside the game logo is text which reads, “Hotfix 5.00c. Steam, GOG, Epic Games Store, Battle.net, Xbox Play Anywhere (PC). List of Changes.”
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CD PROJEKT RED CS retweeted
📜 Witchers!
We've just released an update for the PlayStation 5, Xbox Series X|S, and the PC Xbox Play Anywhere version of The Witcher 3: Wild Hunt — Remastered. You can see what's changed below:
- Fixed an issue where DLSS was unavailable in the Xbox Play Anywhere version of the game on PC.
- Made various lighting adjustments, including fixing some interiors that appeared too dark.
- Made various other adjustments to ensure parity with the PC version.
In addition to the changes above, we're investigating the issues you're reporting via our Technical Support portal (cdpred.ly/Technical_Support). We appreciate you taking the time to provide us with all the relevant details. We're also preparing a hotfix for PC to address the reported issue with saving the game.
Most importantly, thank you for your patience as we continue working to ensure all of you have the best experience with The Witcher 3: Wild Hunt — Remastered.
ALT Artwork for The Witcher 3: Wild Hunt — Remastered features Geralt of Rivia and other characters posed against a mountainous snowy background. Alongside the game logo is text which reads, “Patch 5.00b. PlayStation 5, Xbox Play Anywhere (PC), Xbox Series X and S. List of Changes.”
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Witchers, we heard that vicious monsters like prominent visual glitches and severe performance drops have been roaming the Continent. The latest Graphics Driver Potions are highly effective against these beasts:
🟢NVIDIA: 617.14
🔴AMD: 26.9.2
🔵Intel: 32.0.101.8993
Happy hunting!
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The Witcher 3: Wild Hunt — Remastered on PC: We've identified an issue related to NVIDIA Hairworks that may significantly affect performance. We recommend disabling that setting until this is addressed in a patch.
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We're aware of the DLSS issue on Xbox Play Anywhere and are working on a hotfix that we expect to release as soon as possible. Thank you for your patience!
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CD PROJEKT RED CS retweeted
AMD users: the latest GPU drivers are now available! If you’ve been experiencing visual issues in The Witcher 3: Wild Hunt – Remastered, please make sure to download and install the latest drivers. We recommend updating before jumping into the game.
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Before you dive in to The Witcher 3: Wild Hunt - Remastered, make sure your graphics drivers are updated to the recommended version:
NVIDIA: 617.14
AMD: 26.9.2 - not released yet, coming later
Intel 32.0.101.8993
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CD PROJEKT RED CS retweeted
What makes a good witcher a great one? Preparation! ⚔️
Before The Witcher 3: Wild Hunt – Remastered and the Remastered Upgrade arrive tomorrow, check out the most important changes coming to the game in the official patch notes, available now:
thewitcher.ly/Remastered_Pat…
ALT Cover art for The Witcher 3: Wild Hunt — Remastered, with text that reads "Patch notes". In the image, Geralt stands in the foreground, sword in hand, with Ciri, Yennefer, and Triss positioned farther back. Eredin looms over them, with the rest of the Wild Hunt in the distance. A misty mountain landscape appears in the background, featuring a fiend and silhouettes of other monsters. The Witcher 3: Wild Hunt — Remastered logo is also visible.
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We’ve seen your questions about The Witcher 3: Wild Hunt — Remastered!
Good news: your current saves will work with the upgrade, so you can get back on the Path right where you left off. Your unlocked achievements and trophies will carry over too! ⚔️🏆
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For The Witcher 3: Wild Hunt owners looking to upgrade to the Remastered version for Nintendo Switch 2: if you own the game digitally, you can now pre-order the Remastered version for free on Nintendo eShop. If you own a physical copy, don’t worry - you’ll be able to claim the free upgrade when Remastered launches on September 29.
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For GWENTers in Brazil: Due to ECA Digital legislation, some content for GWENT will no longer be available in the region.
As a result:
• In-game microtransactions will no longer be available on Steam.
• Randomized paid content will be delisted from GOG.
• Randomized paid content will be delisted from Android and iOS storefronts.
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Hey GWENTers, just a heads-up: we've rolled out a small update for GWENT on Android and iOS. It includes a few minor bug fixes.
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We've just released an update for GWENT on Android. It includes some stability improvements to keep your cards in play. ⚔️
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Heads-up, GWENTers! We'll be performing an upgrade on the rankings database on June 1st (Monday), 11:00 AM CEST. During this time (around 10 minutes), leaderboard progression may be affected. Thanks for your patience!
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CD PROJEKT RED CS retweeted
Folks, we hear your questions regarding The Witcher 3: Wild Hunt support on Windows 10 with our new minimum requirements. I’d like to give you more context. Read more here: forums.cdprojektred.com/inde…
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CD PROJEKT RED CS retweeted
With new content coming to the game, we also need to update our system requirements to ensure smooth performance and compatibility going forward. These requirements will become effective starting from the next update.
Read more: thewitcher.ly/NewRequirement…
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