Official @Coinbase Support Account. Do not post private info publicly.
- Tweets 98,065
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- Followers 358,641
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4/ Need Support quickly?
Have your case number, exact error message, TxID, redacted screenshots, and a list of steps already tried.
Use official channels and never post sensitive information publicly.
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5/ App or fee issue during high activity?
Check the status page, update the app, and avoid duplicate actions.
Start with the Help Center: help.coinbase.com/en or official in-app support.
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🚨Scam alert: Scammers are posing as police/federal agents, claiming your identity is tied to money laundering, then pressuring victims to open a Coinbase account and move funds to a "safe" wallet. Real law enforcement will NEVER ask you to do this. Hang up. Verify independently. Never move funds under pressure: coinbase.com/blog/consumer-p…
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New phone? Don’t wipe or trade in your old one just yet.
Here’s how to switch devices on Coinbase without getting locked out.📲
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Lost access to your old phone or 2-step verification?
Use Coinbase's account recovery flow. If your phone number changed, update it in settings as soon as possible.
Recovery typically takes up to 48 hours, though times may vary.
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Read more here: help.coinbase.com/en/coinbas…
Remember, Coinbase Support will never ask for your password or 2-step verification codes.
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Send us a DM so we can get you the help you need. x.lingyaoai.com/messages/compose?recip…
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We just received your DM, but we're unable to reply due to your privacy settings. Please follow our X page so we can continue assisting you in DM. x.lingyaoai.com/messages/compose?recip…
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Want to get help from Coinbase Support faster??
Have these details ready before you reach out–and save this thread 👇.
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3/ A screenshot of the issue, including any error message or relevant screen.
Before sharing, remove passwords, recovery phrases, private keys, and other sensitive information.
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Only share these details in a private message with @CoinbaseSupport. Never post them publicly.
Always use official Coinbase support channels. Start here: help.coinbase.com/en/coinbas…
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4/ Still no movement after 24 hours?
Contact Coinbase Support with your transaction hash and case details. Share them only by private message through an official channel.
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Check for active issues here: status.coinbase.com
The status page will provide updates. Your funds are safe.
Still need help? We're here 24/7.
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