📢 Important Update: PiBase Official Support Channel
PiBase is transitioning away from Zendesk. From now on, all customer support requests will be handled exclusively via our official support email:
📩 support@pibase.co
This is the only official PiBase support channel, and the address is also listed directly within the PiBase App.
⚠️ SECURITY NOTICE — PLEASE STAY ALERT
Before responding to any message claiming to be from PiBase, always verify the sender’s email address carefully.
PiBase Support will NEVER ask you to provide:
🔐 Your password
🔢 Your 6-digit OTP / verification code
👛 Wallet private keys, seed/recovery phrases, or other sensitive wallet information
🪪 Sensitive personal information that is not required to process your support request
Never share these details with anyone, even if they claim to represent PiBase.
If the email is not from support@pibase.co, do not treat it as an official PiBase Support communication.
For your safety, you can always verify the official support email directly inside the PiBase App.
PiBase Team
#PiBase #PiBaseSupport #SecurityNotice