We’ve noted your concern regarding the prolonged review and your request for escalation. We’ve followed up with the relevant team again and urged them to review your case. Please continue to follow the support team’s instructions and monitor their updates.

Hello! 👋 What issue are you experiencing? Please send me a direct message, and we’ll be happy to help.

Hi, your case (#6507442) is currently under review by our team. We understand your concerns and appreciate your patience. We'll keep you updated as soon as there is any progress. Thank you for your understanding.