We're excited to spotlight how Miki Travel is transforming sales across three divisions with
@ZohoCRM. ✨
A leading destination management and inbound tour operator, Miki Travel brought its Asia, DMC, and VisitJapan divisions onto a single, unified CRM.
The result is a connected sales operation where teams can see the full picture—from agent relationships and tours to offers and invoices—all in one real-time system, replacing disconnected tools and siloed data.
Our Enterprise Business Solutions (EBS) team took a consulting-led approach to the rollout, working through four phases: requirements, design, build and testing, and training. The solution was also deeply integrated with Miki Travel's existing technology stack.
And the impact goes beyond consolidation. Live dashboards and unified reporting have enabled real-time visibility into performance and KPIs, helping teams spot what matters and make faster, more informed decisions.
We also took a moment to celebrate the success of our partnership with Miki Travel at their London headquarters. 😇
@ZohoUK #customersuccess