🚀 eGov Academy Learning Series 2026 | Session 2 10 days to go for the next session of the eGov Academy Learning Series 2026 - 100 Days, 121 Cities | Scale at Speed How do you take a digital platform from 2 pilot towns to 121 cities in just 100 days? Join us as we explore the rollout that became eGov’s proof of concept. We’ll explore how the pilot towns were selected, what they were meant to prove, which modules went live first (and why), how the team was structured to support the rollout at scale, and how each decision contributed to the final result. The session will also look at what stayed fixed through the rollout, what was deliberately taken up later, and the operational choices that helped the platform move from a pilot to state-wide scale. 📅 Thursday, 8 October 2026 ⏰ 4:00–5:00 PM IST 👉  Register here - lnkd.in/dMyCYa8d Join us for a practical look at what it takes to take shared digital infrastructure from a pilot to scale, we look forward to having you join us! #eGovAcademy #LearningSeries #DigitalPublicInfrastructure #eGovFoundation

5 days to go for the Annual Policy Conclave 2026! The next generation of public services will be shaped by what we ask of digital infrastructure now. The first wave of digital transformation made services digital. The second made them interoperable. The harder question is what comes next: How do these systems create better outcomes for people, not just better-connected processes? That is the question we’ll explore at the Annual Policy Conclave 2026, organised by the Indian Institute of Management Bangalore and the Center for Digital Public Goods (CDPG), in partnership with eGov Foundation on 30th September. The day brings together practitioners and leaders across sectors to examine what it takes to make public services more citizen-centric as digital infrastructure, data, and AI reshape how they work. Viraj Tyagi, CEO of eGov Foundation, will open the day by reflecting on eGov’s journey with building for public service delivery, and what the decades of working with governments has revealed about building digital foundations that can endure, adapt, and enable transformation at scale. Five cross-sector conversations will take that question into practice: Commerce: Can DPI keep markets open and contestable as AI reshapes them? Education: Can interoperable credentials support learning journeys that move beyond institutions? Agriculture: Can DPI reduce information gaps and strengthen resilience for farmers? Healthcare & WASH: How can interoperability strengthen services while protecting privacy, consent and human agency? Financial services: What can the payments DPI story teach us about the next generation of financial infrastructure? We may not have all the answers. But these are questions that practitioners across the ecosystem will have to work through together. The day closes with a fireside conversation between Gautham Ravichander and Prof. Srinivasan R on where DPI goes from here. Five days left to be part of the conversation. If this is where your work sits, register now Registration Link: lnkd.in/dXapWasf 📅 30 September 2026 📍 IIM Bangalore 🕐 09:00 AM onwards #CDPGConclave2026 #eGovFoundation #IIMBangalore #PublicServices #DigitalPublicInfrastructure #DigitalPublicGoods

45. That’s the life expectancy some estimates give the people who empty our sewers and septic tanks. For most Indians, it’s around 70. And one of them still dies on the job every five days, in our smart cities. On 9 September, 13 people from across the sanitation ecosystem came together at India International Centre, Delhi, to ask: what will it take to change this? UN bodies, researchers, policy experts, systems thinkers, activists, grassroots organisations and former bureaucrats, including people from ILO, CFAR, Praxis, Safai Karmachari Andolan, NCDHR and beyond. No speeches. No presentations. No panels. Just dialogue. We moved from personal stories to root causes to the question: where can each of us act? Because making sanitation work safe and dignified requires action across policy, systems, and communities. And while many are working on different pieces of the same problem, they rarely have the opportunity to sit together and think through it. That’s what Sanman set out to create: a space to think together, challenge each other, and move towards action. And nobody left with a polite “let’s stay in touch.” Everyone picked a working group, claimed a piece of the problem, and left with a clear sense of what they wanted to do next. That’s the kind of ecosystem we want to help build. To the 13 who brought their stories, questions and candour to the table: Andre Ling, Aveek De, Beena Pallical, Bharti Birla, Gunjan Jain, Kalpana Biswakarma, Lakshmi Hegde, Pradeep N., Rajib Das, Raman VR, Shreyas TR, and Tejas Singh Sandhu, to more of such conversations! Sanman | eGov Foundation Making sanitation work safe and dignified.

🚀 eGov Academy Learning Series 2026 | Session 1 Built Once, Used Everywhere The real value of shared infrastructure lies in what it makes possible next. As part of the eGov Academy Learning Series 2026, we’re kicking off our first topic, Shared Rails: The Building Block Story. The first session under this topic will cover how shared digital building blocks can reduce the need to reinvent solutions across governments, creating opportunities for reuse, adaptation, and scale. 📅 23 September 2026 ⏰ 4:00–5:00 PM IST 👉 Register here: hub.egov.org.in/register/f40… Join us as we begin the journey of understanding how shared rails can enable governments to build, scale, and deliver more effectively. #eGovAcademy #LearningSeries #DigitalPublicInfrastructure #eGovFoundation

Public services are where a country’s development translates into people’s everyday lives. As India moves towards Viksit Bharat 2047, a truly developed India will require an equally ambitious vision for public service delivery. At Charcha 2026, eGov Foundation will co-host a conversation on reimagining public service delivery for Viksit Bharat. We’ll explore what it takes to ensure that a service does more than simply reach a citizen. How do we make services inclusive across language, ability, geography and digital literacy? How do we ensure they are assisted where needed, connected across institutions, and dependable from request to resolution? And what must Sarkaar, Samaaj and Bazaar do differently to make this possible? Drawing on over 20 years of working with governments and partners, the conversation will bring together perspectives on how we can move from access for all to outcomes for all, and create public services that work better for every citizen. Join us at Charcha 2026 for the conversation. 15–16 September | India Habitat Centre, New Delhi #Charcha2026 #eGovFoundation #PublicServiceDelivery #DigitalPublicInfrastructure #ViksitBharat @thesparkorg_in

100+ submissions. One award. Punjab for the win. The mSeva team at @pmidcpunjab has been recognised at Technology Sabha 2026, organised by the ET Group, for its AI use case on Property Enumeration. The use case was selected from numerous entries across AI-for-governance programmes nationwide. Property enumeration is one of those unglamorous problems that shapes a city's own-source revenue and enables its financial independence. Punjab chose to solve for this multi-faceted problem with AI. For eGov, this is a milestone in an eight-year partnership with the Government of Punjab that began with the rollout of mSeva, powered by DIGIT, our open-source platform. We've since worked closely with PMIDC on Own Source Revenue and Digital Adoption. Yet another win for government and ecosystem partnerships that identify real problems, experiment together, and generate evidence so that ideas actually reach the ground. Congratulations to Simarjeet Kaur and the entire PMIDC team, and to everyone at eGov and ARF who contributed in making this innovation a success. The award, presented by Saina Nehwal, was received by Jasminder Pal Singh, Associate Director – Growth & Partnerships, eGov Foundation, and Dinesh Kumar, Manager – IT, PMIDC, on behalf of Ms. Deepti Uppal, IAS, Special Secretary - Department of Local Government and CEO - PMIDC, Government of Punjab. #eGovFoundation #PMIDC #mSeva #DIGIT #ArtificialIntelligence #UrbanGovernance

@eGovFoundation participated in the National Urban Digital Mission (NUDM) Industry Consultation Workshop, convened by the Ministry of Housing and Urban Affairs (MoHUA) to help shape the next phase of National Urban Digital Mission @NUDM_NIUA Our association with NUDM dates back to the Mission’s initial phase. Launched in February 2021 on the principles of the National Urban Innovation Stack, it leveraged eGov’s DIGIT as the base platform, along with nine open-source, interoperable and microservices-based reference applications. At the workshop, Viraj Tyagi, CEO of eGov Foundation, joined the plenary to reflect on eGov’s journey of contributing to shared digital infrastructure for the urban sector. The distinguished panel included Mr. Satendra Singh (Secretary, Department of Urban Development, MoHUA), Mr. Manish Sinha (CEO Office, GSTN), Ms. Usha Padhee (ACS, Govt. of Odisha), Mr. Praveer Kumar (JS, MoHUA), Mr. Manish Srivastava (CEO, ARF) and Ms. Debolina Kundu (Director, NIUA). Eight years ago, around 450 cities had some form of digital service. Today, 3,000+ Urban Local Bodies are adopting the UPYOG platform. This journey has unlocked a wider ecosystem of innovation for states to improve public service delivery beyond municipal services as well. Because of the open interoperable architecture, many states like Odisha, Punjab, Kerala, and others have built new services across sectors like sanitation, livelihoods, rural services, etc., and have enabled interdepartmental linkages on the shared digital rails. Viraj highlighted few key priorities for the next phase of NUDM: Reducing friction in accessing high-fidelity data for AI and better decision-making. Creating more structured ways for State-level innovations to travel quickly across States. Making adoption easier through familiar channels such as WhatsApp and  simple voice-based interfaces. Enabling climate change related interventions on shared digital rails to make cities more resilient. The workshop included three round-table discussions focused on UPYOG’s technical architecture, AI and citizen-centric innovation, and implementation approaches across States and Union Territories. Across the discussions, a few themes emerged consistently: citizen outcomes must remain the test of technology; states need a small common core on which they can build; strong data foundations must come before AI; adoption pathways must reflect differences between States and ULBs; and institutional capacity, governance, and predictable funding will determine the Mission’s long-term sustainability. Building on the foundations of NUDM, the Ministry’s forward looking vision for a unified urban stack was articulated by JS, NUDM, which will aim to create a common digital backbone for cities. @VirajPositive | @ushapadhee1996 | @manishsv | Praveer Kumar | Satendra Singh | Manish Sinha | Debolina Kundu #NUDM #IndiaUrbanStack #UrbanGovernance #DigitalPublicInfrastructure #CitizenCentricGovernance #DigitalTransformation #eGovFoundation #MoHUA

@eGovFoundation was recently at the @C4EC_Foundation Journey Partners Meet, where organisations with different strengths were brought together to reimagine solutions to complex social challenges. C4EC acted as a catalyst, pairing groups to work towards solutions and prototypes around the event’s central problem statement. We were paired with SEEDS and @navadhiti Business Consultancy Services, to explore a more resilient approach to disaster management. SEEDS has been working in disaster management for years, and our conversations centered on the challenge that delays in assessing damage often prevent timely, appropriate aid from reaching those affected. SEEDS brought deep experience in disaster management, while we drew on our experience of working in similar spaces to bring a platform-based, holistic perspective to the solution. Together, the group explored two critical gaps: the lack of updated population data and asset registries needed to assess damage and provide aid on time, and the need for hyper-local information that can make disaster communication more relevant to individuals and families. These insights helped the teams reimagine how disaster response could work, arrive at a focused problem statement and develop a prototype, all in less than two weeks. The solution was presented at the Journey Partners Meet ’26, alongside ideas from other organisations working on some of humanity’s toughest challenges. The experience showed us how, when a problem needs attention, different strengths can come together quickly around a shared problem and turn an initial conversation into something tangible. #DisasterManagement #CommunityResilience #DigitalPublicInfrastructure #Collaboration #TechForGood @JojoMehra | Subham Chattopadhyay | Karthikeyan Gopinathan | Aarushi Baser | Manu Gupta | Yash Rawal | Achaiah P M

In our everyday lives, how often do we actually engage with, or even understand, the realities of marginalised communities in our own cities? It is easy (and honestly, natural) to stay a little removed. That’s why this fireside chat last week at @eGovFoundation felt different. We had the privilege of hosting Pushpa, co-founder of @SwathiMahila Sangha (SMS), a women-led collective in Karnataka working with women in sex work (WSW). She began by methodically and powerfully breaking down many of the assumptions we often carry about their lives, their work, and their choices. In doing so, she did not just challenge perceptions but also shifted the lens entirely from “them” to “us”. It left many of us reflecting on what resilience, organisation, and financial independence really look like. What stands out about SMS is this: they have built their own systems, their own networks, and in many ways sustain an entire micro-economy through Swathi Jyothi, which is a community-owned, regulated microfinance institution that most of us never even see. (More about their work: swathimahilasangha.org/) They have done all this with key support from organisations like Swasti and many others, which have helped them strengthen a collectivisation model where change is driven by the community, for the community, across multiple states, including Karnataka, with support on structure, leadership, and agency in action. What also stood out was how these efforts translate into tangible livelihood pathways. We had a showcase of organic food products (oil, daals, chilli powder, sambar powder, etc.) made by members of the community (an initiative linked to their own enterprise efforts), which received a great response. More importantly, it quietly shifted how many of us saw the larger story of how these women are moving into diverse livelihood opportunities beyond traditional constraints, building sustainable, self-driven income streams on their own terms. For all of us at @eGovFoundation working in public systems and social impact, this was a great chance to ground our perspectives in lived realities, reflect on what true agency looks like, and engage directly in an open, thoughtful exchange. Catalyst Management Services | @ShamaKarkal | @VirajPositive | Aveek De | Gunjan Jain | Lakshmi Hegde #ReframingNarratives #LearningUnlearning #WomenCollectives #GroundRealities #SocialImpact #InclusiveDevelopment #SwathiMahilaSangha #Womeninsexwork #Livelihood

Most cities can't build digital systems on their own. That's the honest truth. So how are governments making digital platforms work across hundreds of Urban Local Bodies (ULBs)? Join the eGov Academy Knowledge Series to hear directly from practitioners who are navigating these challenges on the ground. 🗓️ 13th March | 4:00 - 5:30 PM | Register Here: egov.org.in/events/ #UrbanGov #DigitalIndia #eGov

We often talk about Digital Public Infrastructure (DPI) in terms of "scale", "security", and "systems." We recently hosted a floor talk with @enableindia where technical terms were replaced by something more vital: the human heartbeat. True accessibility isn’t a technical specification. It is the difference between a locked door and a homecoming. The team shared how, for those navigating a world of shadows, an inclusive interface is more than a tool; it is their eyes and their bridge to the economy. For those with limited mobility, digital platforms are a vital gateway, bypassing physical obstacles to provide independent access to rehabilitation, support networks, and professional growth. And for those who communicate through sign or silence, technology acts as a voice, providing the confidence to lead in a world that too often forgets to listen. They remind us that while physical and sensory barriers exist, they should never be barriers to a person's dignity or contribution. These challenges are a quiet "no" to millions every day, proving why accessibility must be a foundation, not an afterthought. This is the Purple Economy. As the @enableindia team shared: “Inclusion means business.” When we leave people out, we don't just fail a community, we impoverish our entire ecosystem, losing the grit and ingenuity of millions. @RaghavanShanti, Founder of @enableindia, poignantly noted: disability represents one of the strongest and most comprehensive use cases for DPI. When we build for those facing the greatest barriers, we create systems that are more intuitive and usable for everyone from a parent holding a child to a senior citizen navigating new tech. At eGov Foundation, this was a calibration of our North Star. We don't want to build "systems" that merely function; we want to build digital spaces where every person feels they belong. @VirajPositive | Aveek De | Gautham Ravichander | Sudesh Adeppa, PMP® | @RaghavanShanti | Neeraj Krishnan | @enableindia | @eGovFoundation #InclusiveDesign #Accessibility #DigitalPublicInfrastructure #PurpleEconomy #DigitalPublicGoods #Inclusion

Give capable teams the right tools, and magic happens. We recently hosted LogicSoft at eGov Foundation, and their journey is an example of what an open ecosystem can unlock. Logicsoft did not wait for an introduction. They did not come to eGov Foundation for a walkthrough. They picked up an open-source platform, understood its architecture, and independently built production-grade systems serving citizens across food safety compliance, trade licensing, agriculture governance, and more. No sales conversations. No onboarding program. Just a capable team with access to the right tools. That is the promise of open digital ecosystems. You do not gate-keep innovation. You enable it. And when you do, partners like LogicSoft do not just adopt your platform. They push it further than you imagined. The arc of their journey from being independent builders who evaluated DIGIT purely on architectural merit to scale project delivery with repeatable systems that could handle real world productivity, stood out for us. This shift was not only technical, It was philosophical. As their CSO Henry Ellis mentioned, “Sustenance has been on the good work the organisation has done.” Here is the honest part too. During our conversations, Mr. Balachandran, Director candidly shared that one of their biggest regrets was not connecting with the eGov ecosystem sooner. At eGov Foundation, we see LogicSoft as a partner that leads by example for the broader System integrators (SI) community. When deep domain expertise meets open infrastructure, you do not need permission to create impact at scale. The tools are available. The architecture is also available. What matters is the conviction to pick them up and build. @VirajPositive | Varun Basu | Vibhor Bansal | Krishnakumar Thiagarajan | Aveek De | Jasminder Pal Singh Saini | Suhas Rajaram | Eisha Sathish Shetty | Avadaiappan Balachandran | Hawa Singh | Henry Ellis | Logicsoft | piped.video/fVE7HbQjqkQ?si=VFjQ… | #OpenSource #GovTech #OpenEcosystems #PublicDigital #EcosystemBuilding #PlatformThinking #SystemIntegrators #CollaborativeInnovation #PublicSectorTransformation

The discussion moved beyond software! It became a conversation about state capacity and how governments must re-architect themselves for scale, speed, and sustainability in an AI-first world. At the recent Google.org Impact Summit in New Delhi, Viraj Tyagi, CEO of eGov Foundation, joined Rowan Barnett from Google.org with Kamya Chandra for a fireside chat on Digital Public Infrastructure (DPI) in the AI era and what it will truly take to move from promise to population-scale impact. A few ideas that stood out: → Cost vs. Effort: Digital systems often reduce costs, but citizens still bear the burden of navigating fragmented institutions. Initiatives like eGov Foundation’s 10BedICU demonstrate how a strong digital backbone is essential to reducing this friction and accelerating life-saving coordination. → From "Pull" to "Push": By layering AI onto interoperable infrastructure, governments can move from reactive services to anticipatory ones, adding capacity where institutions are stretched. → The Human Equation: Technology is only part of the solution. Policy, institutional readiness, and the ability to build simply will ultimately determine if DPI and AI translate into population-scale impact. A question for the ecosystem: If DPI is the road and AI is the vehicle, what’s the single biggest constraint preventing governments from moving faster towards population-scale impact? @VirajPositive | @rowbar | @kamyachandra | @Google | @CentreforDPI | @worldbankgroup #DigitalPublicInfrastructure #DPI #AI #GovTech #eGovFoundation #DigitalIndia #PublicSector #SocialImpact #GoogleOrgImpactSummit #IndiaAIImpactSummit2026

At the India AI Impact Summit 2026, the 10BedICU initiative by eGov Foundation reflects what happens when AI is designed for the realities of government hospitals, where ICU teams balance high patient loads, limited specialist access, and growing documentation demands. Built in collaboration with state governments, clinicians, and ecosystem partners, the initiative’s intention is to strengthen critical care capacity in public hospitals. 10bedICU enables the infrastructure, tele-ICU support, and AI-enabled tools that help doctors and nurses focus on care rather than paperwork. From local-language clinical documentation to protocol-based decision support, the emphasis is on making technology usable, reliable, and institution-ready. What stood out most at the summit was not just interest in innovation, but the depth of engagement. It reinforced a simple truth: AI in healthcare matters most when it strengthens systems and serves those working at the frontlines. This work is now gaining wider recognition beyond the ecosystem. The initiative was recently featured in The Times of India, highlighting how AI is being applied in ways that meaningfully support frontline healthcare teams. @srikanth_nadha | @VirajPositive | Gigin Chandy George | @DrSiriNN | Divya Raj | @BisoyaLoitongb1 #10BedICU #AIinHealthcare #PublicHealth #eGovFoundation #HealthcareInnovation #IndiaAIImpactSummit2026

What's the one thing you think cities must get right before scaling AI? That's the question our CEO, @VirajPositive brought to the #IndiaAIImpactSummit2026 and the answers were anything but simple. A conversation that included → @JumbiOncam, PhD, Global Business Development – Smart Cities & Spaces, @nvidia → Ujjwal Kumar, CEO, Quantum Alliance AI → @MashalDhawan, CEO, @SmartEnergyW Asia → Anshul Mishra, Addl. Director, AIIMS (All India Institute of Medical Sciences, New Delhi) | Former Member Secretary, CDMA cut through the hype and into what cities genuinely need to get right. At eGov Foundation, this reinforces what we've long believed: AI is only as powerful as the governance infrastructure beneath it. Clean data, institutional readiness, and shared frameworks aren't prerequisites they are the work. #IntelligentCities #UrbanGovernance #PublicInfrastructure #DigitalGovernment #AIForPublicGood

Cities are growing faster than the systems meant to serve them and AI is opening new possibilities for urban infrastructure. Join @VirajPositive, CEO, eGov Foundation, at #IndiaAIImpactSummit2026 for an insightful discussion on: “The Intelligent City: Building Resilient & Inclusive Urban Futures.” With @JumbiOncam, Ujjwal Kumar, @MashalDhawan & Anshul Mishra, the panel explores how technologies like computer vision, predictive analytics & IoT can help cities move from reactive administration to truly people-centric systems. 🗓 18 Feb 2026 | ⏰ 10:30–11:30 AM 📍 Bharat Mandapam, L1 – Room 19 🔴 Live: shorturl.at/lYx96 #UrbanFutures #PublicServiceDelivery #AIforPublicServices @NVIDIAAI #QuantumAllianceAI @SmartEnergyW #AIIMS(All India Institute of Medical Sciences, New Delhi) @GoI_MeitY @abhish18