interesting take here from Ben and his pain points line up pretty close with mine too. hoping OpenAI can take the feedback and polish things up soon.
im not quite as bearish on dots though, for me the fact that they're integrated with codex and my context there is a huge plus point. but agent performance is crucial.
The only real option in the "personal agent" space right now is Grok Bot. Been doing a lot with Dots. I do not like them.
Dots are a total mess right now.
1) Having a single thread for everything sucks. They got it right first try with Grok Bot, I have zero clue why they wanted it to just be one thread (I do know why, it's because I'm not the target market for Dots but still I hate it)
2) It's slow. Very, very slow.
3) There's zero visibility into what it's actually doing. All u can see is the final short text message that Astra gives u (5-10 mins after asking something). Grok bot's pretty good about talking u through what it's doing and being pretty fast, Bot just isn't
4) The app(s) are a mess. The mobile app, the desktop app, they all have performance issues, weird ux things (like when ur not focusing the input box on desktop and type it doesn't auto focus), just an absurd number of paper cuts. It's weird b/c Cursor is just as bad about this kind of thing, but Grok Bot is absurdly polished
5) I have zero clue wtf this thing is doing. I woke up to a bunch of random codex threads doing god knows what in circles and I have zero trust for this thing if I'm gonna be honest.
6) Zero parallelization. No ability to run a bunch of stuff in parallel, take advantage of the thing Astra's unbelievable at (agent swarming), just one little thread with 5 subagents.
I get that I'm not who this is built for. This isn't built for professionals or technical people. It's meant for someone to just chat with an AI and have that AI learn about them and do little useful things.
The only one of these that you can do actual serious work on is Grok Bot right now. If you are employed or do anything useful, use Grok Bot. My read on the space right now is that Muse will dominate the bottom 90% b/c free IG distribution and it doesn't need to be good to do what 99% of people will use it for. Dot is in this bizarre middle ground rn where they want it to be something accessible to everyone, but also good for serious work. The "middle" in product is always fucking stupid and doomed. Grok Bot is the "serious" option, just use it.
I keep saying this but SpaceXAI is the best engineering lab right now and it's not close. Compare grok dot com, their mobile app, grok bot, and grok build to their OpenAI or Ant equivalent. It isn't close, but then they release Grok 4.7 and it's a useless, overpriced, dumpster fire.
I hope Dot improves, they've got the models to really make it happen. But at least for right now, it's a mess and not something I would recommend.