Store: “You guys messed up the order.”
So we check the order, the system, inventory, delivery records, ask the staff, sometimes even pull up CCTV.
An hour later:
Store: “Oh, my bad. I read it wrong.”
And that’s it.
Your “my bad” took 3 seconds.
Finding out it was your bad took everyone else an hour.
That’s the part that pisses me off.
Can't they just fucking look into the problem themselves first?