We are diffusing AI at scale across the services economy, collaborating directly with the businesses and leaders putting it to work every day.

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Amex GBT is now part of Long Lake. Long Lake's mission is to bring AI to the services economy, creating extraordinary value for businesses, their customers, and their employees.
Today, Long Lake completed our $6.3B acquisition of Amex GBT. Long Lake acquires and transforms generational businesses with AI across the American services economy. Amex GBT is the travel partner for 17,500 businesses in 140 countries. Last year, Amex GBT booked 35 million trips for 10 million travelers. This marks Long Lake’s 40th acquisition, and our family of companies now employs nearly 30,000 people. We founded Long Lake three years ago with the thesis that AI is going to change every company, but there’s a large overhang between AI capabilities and how most businesses leverage AI tools. We partner with strong, profitable, and growing businesses to help them deploy AI and improve their customer service. Our first cohort of companies has doubled their EBITDA in less than two years through topline and productivity growth, all while increasing headcount. (We’re proud to say that we’ve never conducted a layoff.) We’re excited to share a bit more about what we’ve been up to.
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Long Lake has acquired 40 companies in three years. Our co-founder and CEO @AlexTaubman sat down with @DavidSenra to talk about how we select industries, why our 30,000 team members are the customer, and the thesis behind the $6.3B acquisition of Amex GBT.
My conversation with @AlexTaubman, co-founder and CEO of Long Lake. Long Lake is 3 years old, has 30,000 employees, $4 billion in revenue, and just took Amex Travel private. Alex and his partners have spent the last three years building Long Lake with almost no public profile. They started in HOA management and expanded into five service lines. Their latest deal: $6.3 billion for American Express Global Business Travel. Long Lake buys great businesses and makes them better with AI. Their engineers sit alongside the people doing the work, understand what slows them down, and build tools that give them more time to serve customers. We talk about what he learned growing up in a family of entrepreneurs, why Long Lake built its own AI platform, what Henry Singleton and the Rales brothers taught him about compounding, and why the best partners make you more ambitious. Alex wants to spend the next 50 years on this. We talk about how far it could go. 0:00 The $6.3 billion Amex GBT deal 1:21 Bringing AI to the real economy 6:17 Why greater productivity can mean more jobs 11:29 A prepared mind and a tight acquisition filter 16:01 Nexus and the AI platform behind Long Lake 17:32 Put the engineers where the work happens 20:36 Why own the businesses instead of selling software? 22:28 Build tools people want to use 25:24 A high bar for talent, acquisitions and technology 28:03 What his grandfather taught him about removing friction 36:40 Learning capital allocation at Goldman Sachs and Oaktree 41:01 Buying founder-owned businesses with permanent capital 44:35 How the Long Lake team came together 47:26 The best partners make you more ambitious 49:28 More than $4 billion in projected revenue 53:32 Why going public could expand Long Lake’s ambition 54:23 Henry Singleton and staying flexible 55:57 John Malone and the businesses that will endure 57:57 Why Long Lake doesn’t plan to sell 1:00:13 Could Long Lake become a trillion-dollar company? Includes paid partnerships.
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Long Lake retweeted
Today in Bloomberg Deals: Long Lake CEO outlines his AI strategy, and Dangote targets 10 million investors with IPO marketing blitz. bloomberg.com/news/newslette…
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Amex GBT is now part of Long Lake. Long Lake's mission is to bring AI to the services economy, creating extraordinary value for businesses, their customers, and their employees.
Today, Long Lake completed our $6.3B acquisition of Amex GBT. Long Lake acquires and transforms generational businesses with AI across the American services economy. Amex GBT is the travel partner for 17,500 businesses in 140 countries. Last year, Amex GBT booked 35 million trips for 10 million travelers. This marks Long Lake’s 40th acquisition, and our family of companies now employs nearly 30,000 people. We founded Long Lake three years ago with the thesis that AI is going to change every company, but there’s a large overhang between AI capabilities and how most businesses leverage AI tools. We partner with strong, profitable, and growing businesses to help them deploy AI and improve their customer service. Our first cohort of companies has doubled their EBITDA in less than two years through topline and productivity growth, all while increasing headcount. (We’re proud to say that we’ve never conducted a layoff.) We’re excited to share a bit more about what we’ve been up to.
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Long Lake retweeted
AI is one of America’s greatest achievements, and yet 99% of U.S. services businesses lack the resources to deploy it. We’ve built Long Lake to bring AI to the real world, as a true partner, at scale. It’s a hard problem that can only be solved by a purpose-built team of world-class AI Engineers, Operators, and M&A professionals working together. We’re hiring - join us. llmh.com
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