About 15 years ago, I tried to cancel my YMCA membership after not going for five months. I was locked into an annual plan, and after trying to cancel multiple times with no luck, I finally called my credit card company to dispute and block the charges.
NYC now legally requires companies to make cancelling a subscription as simple as signing up, the first US city to do so
"If you can sign up with a click, you must be able to cancel with one," Mayor Zohran Mamdani said