Instinct CEO Noah Shinn says agents will let restaurants give tables to birthdays and anniversaries over whoever clicks first
"And traditionally, because of the way that the internet has worked, at least for reservations, it's been first come first serve. So anyone that comes in, no matter how important or how not important it might be, whoever gets in first gets the reservation."
"But what if you had the ability for the agent to be able to communicate on both sides, communicate, hey, this is important. This is actually the person's spouse's birthday, the 30th birthday, a very special event is coming up."
"And the restaurant too can say, let's actually prioritize birthdays or major decade birthdays or major anniversaries or these certain people, I don't know, whatever it might be, right?"
"So now with the ability, with all of the logistical burden of having to describe exactly what your case is and what's happening and why it's important. Now we have the ability to perfectly match what does the restaurant want? What does the user want?"
"And that will result in more special events for the users being able to actually have a spot in the restaurant."
Instinct CEO Noah Shinn says an agent could check every restaurant in the world for a table every five seconds and predicts the internet will be rewritten in the coming years
"Although I'll be clear, I do think that in the coming years, I think the internet's going to be rewritten. I think that the way that most people on the planet interact with software is going to be very, very different."
"To break it down, though, I think in the short and medium term, famously, maybe reservations is one where, like booking a reservation."
"So historically, how is that done? Well, the human has to go on to the site and to go to whatever restaurant that they care about and then click through the site and then put their two people, this time, and try to get it right and then if they don't get it they're just too late and it's first come first serve."
"But then now when you have an agent you can theoretically just have the agent check every five seconds not just across that one restaurant that you really care about that's your favorite restaurant you can't get in."
"Sure that's one case right but what if it's doing that across every site in the world for every restaurant in the world in every major city. Right. And now you can see how the agent is able to exploit just something simple, like restaurant reservations."